"Too busy and too many hours."
"People not understanding how busy I am."
"Too much time managing people."
"Not enough time to do all work with the level of
attention that it deserves."
"Not enough time available to produce good quality
work."
What about you? Here’s a simple check list to see
where you fall on the manager-frustration continuum:
• Do you often feel overwhelmed and exhausted from
the piles of work on your desk?
• Do you often feel that you are "spinning your
wheels"?
• Is more and more work piling up, even though you
are already overloaded?
• When talking to your manager about your workload,
does he or she tell you to delegate more?
• Are you afraid of giving responsibility to your
direct reports because you don’t trust that they’ll handle it correctly?
• Do you have trouble finding time to train or
mentor others?
• Do you find yourself saying, "It’s easier to do
it myself"?
• Are you told you are working too hard?
• Are you told you are too often unavailable by
your direct reports, peers, and significant others?
• Does it seem like your boss expects you to read
his or her mind?
• Have people close to you expressed concern for
your health and well-being?
How did you do? If you answered no to all these
questions, skip the rest of this and enjoy your afternoon on the golf
course. But, if you answered yes to even one question, consider reading
Donna Genett’s new book, If You Want It Done Right, You Don’t Have to
Do It Yourself!: The Power of Effective Delegation (Quill Driver
Books), due out in the fall.
Genett is a psychologist and a business consultant.
She’s spent the last 15 years coaching executives and enhancing team
performance at major corporations such as Weyerhaeuser, Nextel, and
Seattle’s Best Coffee.
While managers often came to her with diverse
agendas and goals, she found many of the problems they reported could be
alleviated or solved by showing them how to improve their delegation
skills. After one particularly full week of coaching clients how to become
effective delegators, she decided writing a book was in order.
Recognizing that managers needed a quick and
informative read, Genett wrote her book in the form of a short—it takes
about an hour to read—entertaining business management allegory about two
"identical cousins," James and Jones, and their experiences after being
promoted into management positions at the same company. In the story she
presents her six steps of effective delegation and explains how to
implement them. It’s the kind of immediately-applicable material you can
put to work the day that you read it.
Ken Blanchard, coauthor of The One Minute
Manager, a person who knows a bit about the subject himself, says of
If You Want It Done Right, You Don’t Have to Do It Yourself!:
"The most common management style is seagull
management. A manager gives you a task, disappears, and then only returns
when you make a mistake—they fly in, make a lot of noise, dump on you, and
then fly out. If you read Donna Genett’s book on delegating, these
ineffective flights will not be necessary."
So, what if your job doesn’t include managing other
people? That’s okay, chapter six shows you how to train your boss to be an
effective delegator.
Editor’s note: ZweigWhite (no space, cap W) is
correct.